Prasino Home

Archbishop Kyprianou 82

6021 Larnaca, Cyprus

Phone: +357 24 582 146

Email: info@domain.com

Terms & Conditions

Last Updated: January 8, 2026

These Terms and Conditions constitute a binding legal agreement between you and Prasino Home. By accessing our website or using our services, you accept and agree to be bound by these terms. Please read this document carefully before engaging with our services.

User Obligations and Conduct

1. Legal Compliance

You agree to use our website and services in compliance with all applicable laws and regulations of the Republic of Cyprus and the European Union. You must not use our services for any unlawful purpose or in any way that violates these Terms and Conditions.

You represent and warrant that you have the legal capacity to enter into this agreement and that all information you provide to us is accurate, current, and complete.

2. Prohibited Activities

When using our website or services, you agree not to:

  • • Attempt to gain unauthorized access to any portion of our website, systems, or networks
  • • Use automated systems or software to extract data from our website without permission
  • • Transmit any harmful code, viruses, or malicious software
  • • Impersonate any person or entity or falsely state your affiliation with any person or organization
  • • Interfere with or disrupt the integrity or performance of our website or services

3. Content Guidelines

If you submit any content to our website, including reviews, testimonials, or communications, you agree that such content will not contain defamatory, offensive, or inappropriate material. You retain ownership of content you create, but grant us a license to use it for business purposes. You must not submit content that infringes on the intellectual property rights of others.

4. Age Requirements

Our services are intended for use by adults aged 18 and over. By using our services, you confirm that you meet this age requirement. If you are booking services on behalf of another adult, you confirm that you have their authorization to do so.

Client Responsibilities and Obligations

5. Property Access and Preparation

As a client, you are responsible for ensuring our team has safe and timely access to your property during scheduled appointments. You agree to secure or remove valuables, fragile items, and personal documents before our arrival. You must inform us of any hazardous conditions, safety concerns, or special requirements related to your property.

6. Accurate Information

You agree to provide accurate and complete information about your property, cleaning requirements, and any specific needs or concerns. You will promptly notify us of any changes that might affect service delivery, including property access, scheduling, or special requirements.

7. Conduct During Service

You agree to treat our staff with respect and professionalism. Any threatening, abusive, or inappropriate behavior toward our team members will result in immediate termination of service without refund. We maintain a zero-tolerance policy for harassment or discrimination.

8. Payment Obligations

You agree to pay all fees for services rendered according to the agreed-upon terms. Payment is due upon completion of service unless alternative arrangements have been made in advance. Late payments may be subject to additional fees or suspension of future services.

Disclaimers and Limitations of Liability

9. Service Disclaimers

While we strive to provide high-quality cleaning services, we make no warranties or guarantees about specific outcomes. Factors beyond our control, including the age and condition of materials, existing damage, or environmental factors, may affect cleaning results. We will assess your space and discuss realistic expectations during consultation.

Our eco-friendly cleaning products are carefully selected for effectiveness and safety, but we cannot guarantee they will work identically on all surfaces or in all situations. We will test products in inconspicuous areas when appropriate.

10. Limitation of Liability

Our liability for any claims arising from our services is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, consequential, or special damages, including loss of profits, data, or business opportunities.

We maintain appropriate insurance coverage for our cleaning services. Claims for damage must be reported within 24 hours of service completion to be considered. We are not liable for pre-existing damage, wear and tear, or damage resulting from conditions or hazards you failed to disclose.

11. Website Disclaimer

Our website is provided on an "as is" and "as available" basis. We make no warranties about the reliability, availability, or accuracy of the website. We do not guarantee that the website will be uninterrupted, secure, or error-free. Use of the website is at your own risk.

12. Consequential Damages Exclusion

To the fullest extent permitted by law, we exclude all liability for any consequential, indirect, or special damages arising from the use of our services or website. This includes but is not limited to loss of income, loss of data, damage to reputation, or cost of replacement services.

Indemnification

13. Client Indemnification

You agree to indemnify, defend, and hold harmless Prasino Home, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • • Your violation of these Terms and Conditions
  • • Your violation of any applicable laws or regulations
  • • Injuries or damages occurring on your property (except those directly caused by our negligence)
  • • Your failure to disclose hazardous conditions or provide accurate information
  • • Any content you submit to our website that infringes on third-party rights

Legal Framework and Dispute Resolution

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Cyprus. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

15. Jurisdiction

You agree that any disputes arising from these Terms and Conditions or our services will be subject to the exclusive jurisdiction of the courts of Cyprus. You consent to the personal jurisdiction of these courts and waive any objection to venue.

16. Dispute Resolution Process

Before initiating any legal proceedings, you agree to first contact us to attempt to resolve the dispute informally. We are committed to working with clients to find fair and reasonable solutions. If informal resolution is not successful, disputes may be submitted to mediation before pursuing litigation.

17. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, severe weather, pandemics, government actions, labor disputes, or other force majeure events. In such cases, our obligations will be suspended for the duration of the event.

General Provisions

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Prasino Home regarding our services and supersede all prior agreements and understandings.

19. Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. The invalid provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

20. Waiver

Our failure to enforce any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Prasino Home.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations to any successor or affiliate without your consent.

22. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when posted on our website with an updated "Last Updated" date. Material changes affecting existing client agreements will be communicated with reasonable advance notice. Your continued use of our services after changes take effect constitutes acceptance of the modified terms.

23. Contact Information

If you have questions about these Terms and Conditions, need clarification on any provision, or wish to discuss your obligations, please contact us using the information provided at the top of this page. We are committed to ensuring you understand and feel comfortable with these terms.